TELUS Health MyCare+ description

TELUS Health MyCare+ is an exciting evolution of our existing TELUS Health MyCare app and is currently available for those in Ontario with a valid personal healthcare number. At this time we are only offering virtual doctor appointments. For any appointments with a counselor or dietitian please continue to use TELUS Health MyCare.

FEATURES
Video Consultations: Book an appointment with a doctor and have a video consultation from the comfort of your home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be provided.

Appointments are scheduled in English. If you would like to schedule an appointment in a different language, you can contact our Support Team.

GET STARTED
1. Register for your free account.
2. Book an appointment time that suits you.
3. Start having a video consultation with a healthcare provider.

SAFETY & SECURITY
We take data security and privacy extremely seriously. All of TELUS Health MyCare+ clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods.

LANGUAGE / LANGUE
For Android 13 or later OS
To change the language of your app, go to your phone Settings, search for Languages and input, tap App languages then TELUS Health and select the language of your choice.

For Android 12 or lower OS
For these versions, the app language is dependent on the phone language. If you want to change the language of the application, please change the language of your phone in the general settings of your device.

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L’application est disponible en Français et en Anglais. Si vous souhaitez changer la langue de l’application sans changer la langue de votre téléphone, veuillez suivre les étapes suivantes :

Version 13 ou ultérieure
Pour changer la langue de l’application, allez dans les Paramètres de votre téléphone, entrez Langues et saisie dans l’outil de recherche, appuyez ensuite sur Langue des applis puis TELUS Santé et sélectionnez la langue de votre choix.


Version 12 ou antérieure
Pour ces versions, la langue de l’application est dépendante de la langue du téléphone. Si vous souhaitez changer la langue de l’application, veuillez changer la langue de votre téléphone dans les paramètres généraux de votre appareil mobile.