Talkdesk Phone description

Talkdesk Phone is a cloud business phone system natively built on a leading cloud contact center platform, reducing costs, unifying technologies and increasing business agility across the entire organization.

Empower knowledgeable workers that are on the go with superior and secure call handling, including call controls, call history and user settings such as do not disturb

Download Talkdesk Phone to communicate internally, receive incoming calls or place outbound calls to anyone while working on-the-go.

FEATURES
Personal User features:
- Make and receive calls
- Access to recent calls & click to call
- Search and click to call to other Talkdesk Phone users
- Speaker, mute, hold, and a keypad
- Access to personal voicemail box
- Do Not Disturb
- Call forward unconditional
- Selection of outbound caller id
- Emergency 911 calls to a generic sorting center (costs may apply)


Integration with user’s mobile device:
- Missed call notifications
- Ability to configure Talkdesk Phone Mobile App as the preferred dialer allowing users to and make calls to a contact created in the mobile device directly within the application
- Ability to present the name of the personal contacts when receiving and making calls inside the application


NOTE:
- To be able to access this application, you need to have a Talkdesk Phone license and credentials.