ServiceEcho description

ServiceEcho for Android makes field service simple. The benefits of using our field service management solution will be felt across the company:

• Your employees will spend fewer hours on tedious admin tasks when all their day to day activities, from scheduling to invoicing, are located in one place and automated wherever possible.

• Field service workers will have access to the customers’ history, helping them to give the best service possible, which will lead to repeat business.

• Never lose a paper work order again. All work orders are saved in a digital format in our application.

• Decrease unplanned downtime with our scheduling feature.

• By capturing customers’ signatures on the job site, you will reduce the time between job completion and getting paid for your services.

Our Features include work order scheduling; optimized turn-by-turn directions to job sites; mobile signature capture; team check-in; assets and inventory tracking and on-site photo, video and audio note capture. Best of all, these features (excluding work order scheduling) are completely accessible regardless of internet connectivity, making it perfect for use in remote and low-bandwidth locations.

Features:

• Schedule and create work orders
• Get turn-by-turn directions to job sites
• Access work order, account, and contact information
• Keep track of assets and materials
• Take photos, videos, and audio recordings and save them to the cloud
• View attachments such as PDF and Word documents, as well as images, videos, and audio clips
• Capture customer signatures
• Team management, via team check-in and team notes
• Works offline

Notes:

Field Technician Tracking runs GPS in the background and continued use of GPS running in the background can dramatically decrease battery life.