Penn State Health OnDemand description

Now, board-certified health care providers can care for you or your child wherever you are, whenever you need them, from the convenience of your own mobile device or computer. From coughs and sore throats, to minor skin irritations and joint pain - we have you covered. An easier way to access both adult and pediatric care teams for urgent clinical care needs and common concerns - on your schedule, and in about 10 minutes!

Your virtual visit may even be less expensive than your other care options, compared to urgent care clinics and emergency rooms.

Simply download the app and register, and then select a provider and ‘click.’

Once you select a provider, the online communication begins shortly thereafter! Telehealth providers accessed via the Penn State Health OnDemand app will diagnose, may suggest follow-up care, and can prescribe medication.

Healthcare that meets you where you are and at your convenience; helping you feel better and return to your life sooner.

Penn State Health OnDemand can be used for various common symptoms and concerns:

• Allergies
• Cough
• Eye infections
• Joint pain or strains
• Lower back pain
• Minor rashes and skin concerns
• Painful urination
• Sore throat
• Stuffy and runny nose


The Penn State Health OnDemand telehealth program is not be appropriate for all concerns. The following symptoms should not be treated by a telehealth provider; go to the closest emergency room for in-person care:

• Assault, physical or sexual abuse, or child abuse
• Changes in mental status or confusion
• Chest pain or pressure
• Coughing/vomiting blood
• Difficulty breathing or shortness of breath
• Severe or persistent vomiting or diarrhea
• Sudden dizziness, weakness, change in vision, slurred speech, numbness, or other neurological changes
• Sudden or severe pain
• Uncontrolled bleeding