My Activa description

WITH MY ACTIVA, all your insurance products are directly in your pocket. MY ACTIVA, one of your must-have everyday tools.

The latest version (1.4.3) of the MY ACTIVA mobile app is now available for download. This version includes new and amended functionalities, all designed to provide you with the best customer experience.
● For our LIFE insurance customers, you can now access your payments transaction history, month by month in a snapshot.
● Now, you have the option to reply to messages through the application's messaging system
● The claims declaration forms for the following products; Activa Household Insurance Policy, Individual Accident and Car Insurance have been improved to best fit for your needs
● No need to swipe between the mobile app and your SMS app, to copy the activation code received to create your customer account. As soon as it is received, it is automatically read by the app.
● Receive real-time assistance to create the most secure password for your customer account.

In addition, for an optimum customer experience while subscribing to new products in MY ACTIVA, some questionnaire fields have been updated.

MY ACTIVA is an application with all necessary features. With MY ACTIVA, subscribe to new insurance solutions, renew your contracts, pay your premiums and execute your claims. Either a visitor or already one of our customers, you won’t be able to live without it.

ACTIVA Group is your panafrican privilege insurance partner in Sub Saharan Africa since 1998.

Any suggestion, or feedback, give us a shout at service.clients@group activa.com