MedialApp description

The easy-to-use app combines many features of the extensive healthcare solutions from Avaya. Whether day guest, inpatient or employee, every user has access to the services and information relevant to them. A milestone on the way to the digital hospital.

Efficient services for patients also on their own smartphone (BYOD)

- Always up to date: the latest information on the medical facility, individual treatment and appointment reminders save you a lot of queries and delays.
- Save time: Simply “order” services such as B. the request for the provision of beverages, fresh bed linen and flower vases as well as the choice of meals increases patient satisfaction and saves avoidable walking distances.
- Individual self-services: uncomplicated processing of services in the communication and entertainment area, such as B. High-speed Internet or TV programs increase patient comfort. Also includes the option of integrating a cashless payment service from the medical facility. ("Mobile Payment").

Mobile and flexible solution for employees in healthcare facilities

- Well networked: Easy access to the company's communication systems at any time, by phone or the secure exchange of messages in the chat, increases the availability and flexibility of the required employees.
- Quickly informed: The quick transmission of a service request reduces running times and increases the satisfaction of the nursing staff and patients.
- Everything at a glance: The digital recording of patient data, questionnaires and services provided per patient simplifies and accelerates care and administrative processes and increases the time spent on the patient. In addition, all components and features of the Avaya Medial solution can be easily managed.