Jeenie: 24/7 Live Interpreting description

Jeenie’s innovative approach to mobile interpreting is solving the world’s modern communication problems. Jeenie’s Direct To Interpreter platform (DTI) connects clients to a live, qualified interpreter over video or audio in seconds. No need to purchase additional equipment - the platform is built to work on devices you already own, including your smartphone. That means Jeenie interpreters can go where you go...24/7.

Leveraging a direct relationship with our vast pool of credentialed and qualified experienced interpreters, Jeenie is obsessed with delivering quality along with fast response times in over 300 languages.
Our powerful, virtual interpreting platform helps businesses AND individuals communicate anywhere, anytime, in any situation. Jeenie provides HIPAA-trained and vetted interpreters to support the most complex industries: Healthcare, migration and refugee support, legal and social services, education, and more.

WITH JEENIE YOU GET:
On-Demand video and audio calls (VRI & OPI)
Fast connection times (<13 second average across all languages)
Support in over 300 languages (including American Sign Language)

ON A PLATFORM THAT IS:
- Intuitive: Easy to use, two taps to connect
- Fast: Our Direct To Interpreter platform connects you in seconds
- Open: Add interpreters into your existing video platforms (Zoom, Doxy, MS Teams, Google Meet, and more)
- Inclusive: We are experts in Rare & Indigenous languages
- Simple: The same per-minute price for video and audio calls
- Qualified: Only credentialed, experienced interpreters
- Flexible: Use on any device (mobile, tablet, computer, landline)
- Scalable: From a single user to 1,000+


BUSINESS ACCOUNTS INCLUDE:
- Experienced, HIPAA-trained medical interpreters
- Real-time usage reporting & data export
- Advanced interpreter scheduling


PREMIUM BUSINESS ACCOUNTS ALSO INCLUDE:
- Custom, white-glove onboarding support
- Dedicated Account Manager
- User and account management
- Monthly financial reporting
- TeleJeenie™ (OPI): landline integration and call center support


UNPARALLELED MEDICAL INTERPRETERS
When interpreting for the healthcare industry, seconds count and accuracy is essential. That’s why thousands of healthcare providers trust Jeenie. We attract and retain the best HIPAA-trained, medically-qualified interpreters in the world, providing effective communication between healthcare providers and their patients with Limited English Proficiency (LEP). Everyday, Jeenie interpreters improve communication around medical symptoms, diagnosis, and treatment, to ensure more effective patient outcomes and increased health equity.