Fransupport description

The Fransupport mobile application helps Edible Arrangements franchisees stay connected with their store while they are away. As a franchisee using the Fransupport mobile application, you can view news, keep track of stores sales, submit a helpdesk ticket and view store orders from anywhere, anytime. Search the corporate directory and monitor your employee attendance.

Key features include:

•Secure Pin login
•Dashboard: Keep track of your store or store(s) daily operations which include:
o Weekly and Daily stats for total sales and goals
o Store Availability
o Orders that are pending production, pending pickup or pending delivery.
o Keep track of completed orders
o View your drivers pending routes
o Stay connected with your EA-Connect messages from customers
o Monitor Employee Attendance
o Monitor Dayend performed
•Helpdesk - View and generate new helpdesk tickets.
•News - Follow the headlines so that you get emergency and important message immediately.
•EAngage: - Centralized informational section to help you stay informed of current news with the following sections:
o Grapevine: Your one-stop for the news you need to know to run your business conveniently. Categorized into user-friendly topics: Blogs (news and views from the corporate office and profiles of franchisees); Marketplace (FRESH fruit , product news, anything you sell and buy); Marketing (Promotions, local PR, national advertising, co-ops); Stores & Stats (Top Bananas, Anniversaries, New stores and signings); Operations (all Ops news); Tech Talk (all technology); Fruit Expert Times (weekly operations news and merchandising bulletin).
o Important Dates: Keep track of upcoming important dates with details.
o Important Links: Easy access to uploaded files.