ESSCI - Remote Helpdesk description

ESSCI - Remote help desk APP is your personalized post purchase experience center for all your favourite products and services. In the age of Social Distancing Contactless Self Service is the safest way of learning more about your product or troubleshooting when you encounter a problem. ESSCI has assembled the most important brand authorised videos of leading consumer brands and put them in one place so that you dont have to depend on random DIY videos to get your issue resolved. It also eliminates the need for you to maintain multiple apps for every product or service provider and simplifies the management of your product and service journeys with cutting edge technology.

All your data is personal and we have put in the best in class security features to protect all of your data.


With the APP, you get the following:

AI Experience Hub: Future proof Experience Hub. One place for all post purchase activities for all your product and services.
Do It Yourself (DIY) Zone: Collection of the best videos and manuals to learn and do everything yourself, easily.
Alerts and Notifications: Get timely actionable notifications and reminders for key activities so that you are always on track.


Coming Soon:

Rewards & Gifts: Exciting Gift coupons and Vouchers - provided by your favourite brands, merchants.
Expert Advice: AI powered, data driven smart advice and suggestions on making the right add-on purchases, taking the best decisions based on the relevant stage of the post purchase journey.
Best Add-ons: Curated list of top rated add-ons like care plans, device protection plans, insurance, warranties, accessories and many other type of complimentary purchases.



If you have any suggestions or would like to just say hello or need any kind of support, please drop us a mail at [email protected]