Direct Energy Account Manager description

Our enhanced features help you better manage your account from your fingertips. You can easily monitor your usage, renew your plan, earn referral rewards, pay your bill and more!

GETTING STARTED IS SIMPLE:
1. Download the app. It's free
2. Log in with the same username and password as your Direct Energy Online Account Manager.
3. Activate PIN or biometric authentication for easier and more secure access.
4. Once you're logged in, start exploring all the app has to offer.


MANAGE YOUR ACCOUNT LIKE NEVER BEFORE

ENJOY A UNIQUE APP EXPERIENCE
Our app has a modern look and feel. With just a few clicks, you can tailor the app to your needs by hiding or showing any of the tiles that are displayed on the dashboard.


EASILY PAY YOUR BILL
You can easily make one-time payments through the app, enroll in AutoPay and never miss a due date and set up Paperless Billing to reduce clutter.


TAKE CONTROL OF YOUR ENERGY USAGE
You can view daily, weekly, monthly, or yearly usage and compare it to the previous period in just a few taps. 


KEEP TABS ON YOUR REFERRALS
Get a $50 bill credit for every friend you refer who becomes a Direct Energy customer -- your friends will get one too! Plus, you can easily track your rewards. 


EASY TRANSFER SERVICE 
Select a plan, schedule move dates and complete the transfer


EASY, QUICK AND SECURE ACCESS
Keeping track of paper documents can be a hassle and that's why you can easily find information about your plan, account and more in just a few taps.

 
SWITCH BETWEEN MULTIPLE ADDRESSES AND ACCOUNTS: 
If you have multiple service locations, it's now easier than ever to access them. With a single login, you'll be able to switch between all the service locations in your account.

 
WE’RE HERE TO HELP
Your feedback matters: Help us improve your app experience.
Visit directenergy.com/app to learn more about the Direct Energy app. Please note that currently the Direct Energy app is only available to customers in Texas.
If you need assistance, please contact us via online chat or 1-888-305-3828, 7am to 10pm CT, 7 days a week.